Quality commitment

TheTravelInsurers.com is aware of the fact that this world is getting more and more globalized, so it's demanding a higher quality service from travel insurance companies.

 

Given the countless amount of competitors, TheTravelInsurers.com has the basic premise that people not only buy services or products, but also experiences.

Therefore, TheTravelInsurers.com treats its customers with quality, cordiality and commitment; to receive in return our customers' loyalty. As a result, we have a profitable productivity while stating the foundations of a WIN-WIN relationship.

With our quality commitment, we want to reach the following objectives:

  • Make every member of our company aware of the importance of service in personal and professional life, since all of us -no matter our position- have to supply and receive services.
  • Train and develop the required abilities in order to supply Service with Quality, Cordiality and Commitment, which are fundamental and essential factors to attain total customers' satisfaction.
  • Provide our team with the necessary tools to understand the different types of customers and manage the requirements of our most demanding clients in the most efficient way.

TheTravelInsurers.com counts with a department of quality, whose main task is to audit, survey and implement actions to support our policies and guarantee the quality of the service provided and our customers' satisfaction.

Comments

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"We are completely satisfied for having counted with you in our last trip to Cairo. It was the first time we purchased travel insurance with you and from now on we will always do it, thanks for everything, assistance and coverage". Davie and Christine, 42 & 45 years, Manchester

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“I feel satisfied with the advice I received when I asked for it, from the policy purchase (I had some restrictions and specific needs), up to its use, because nothing in your life can be more reassuring than having insurance to cover your needs and those of the ones we love.” Helge, 29 years, Munich

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